Sorry about that. We've recently changed the way we store information in your Yahoo! Address Book. While these changes are going to make it much easier for you to add or edit contacts, it's unfortunately been known to make a mess of some information you've already added – most notably information for contacts for which you are using characters that we're just not recognizing well.

To solve this jumbled information you're finding, we've created a handy Yahoo! Encoding Wizard. This handy little tool walks you through a step-by-step process of fixing this jumbled contact information.