How do I download the Rogers Yahoo! Online Protection software?

Download is the first phase of a four-phase process of getting new Rogers Yahoo! Online Protection software: download, installation, activation, and initial scanning. Allow 20 minutes for the entire process; allow more time for less than broadband speeds.

To download the Yahoo! Online Protection software, follow these steps:

1. Save any open files and close all open programs.
2. Launch Internet Explorer or the Rogers Yahoo! Browser.
3. Go to http://rogers.software.yahoo.com/getprotected and follow the instructions displayed.
4. If instructed, run the Rogers Yahoo! Software Centre Detection Program.

The software downloads and installs. Rogers Yahoo! Software Centre shows the progress of the downloading and installation.

If you have already uninstalled the Rogers Yahoo! Online Protection software and are having difficulty reinstalling, then click here to perform an additional uninstall of the software.

After the software installation completes, the window shows a Finish button. Do the following:

1. Click Finish.
   A second Rogers Yahoo! Software Centre opens.
2. Click Yes.
   The computer shuts down and then restarts. Log on to Windows as needed. The desktop appears, and Rogers Yahoo! Online Protection opens.
3. Click Activate Now.
   The window gives the status of the activation of services within Rogers Yahoo! Online Protection:
• In Step 2 of 5, your antivirus license is activated. This enables Norton AntiVirus™ to receive updates and function properly.
• In Step 3 of 5, the Norton Personal Firewall Service™ activates. During this step, messages about rules can start springing up from the message tray. That means the firewall is going into effect. The messages will sink back down into the system tray if you don't get around to closing them. Also, the firewall can start opening Program Alert windows. Click OK in the Program Alert window with the option selected.
• In Step 4 of 5, installation of Yahoo! Parental Controls is confirmed. You will need to set-up Parental Controls later at your convenience.
4. In Step 4 of 5, click Continue.
5. In Step 5 of 5, click Finish.
   

After activation of Rogers Yahoo! Online Protection, the LiveUpdate program checks for updates. This process can take several minutes. If a Restart Required window opens, click OK.

When the software is ready, Norton Updates Applied opens to tell you that LiveUpdate has done its job. Do the following:

1. In Rogers Yahoo! Online Protection, click Next to run an initial system scan that Norton AntiVirus calls a QuickScan.
   The time this takes depends on the size and number of disk drives in your computer, although it should be no more than a few minutes.
2. In Norton AntiVirus - Scan, examine the three numbers under the total.
3. Click Finish.
   The main program window for Rogers Yahoo! Online Protection opens.

The entire process of download, installation, activation, and initial scanning is now finished. Rogers Yahoo! Online Protection opens, providing a console or dashboard of clickable names for each of the activated functions.

If the three numbers in the scan window were not all zeros, click Norton AntiVirus, and then click Reports for information about the viruses Norton AntiVirus has trapped.

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