Why am I getting a mail delivery error when I send email to my child?

By default, the Teens and Kids settings in Parental Controls restrict your child to only receive email from email addresses that are listed in your child's Address Book. Similarly, your child is only able to send email to the email addresses listed in their Address Book. This prevents your child from communicating with strangers. As the parent, you have the ability to edit your child's Address Book.

If you are unable to send email to your child, you can:

• Add your email address to your child's Address Book. Click here to learn more.
• Allow anyone to send email to your child. Click here to learn more.

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To protect your family with these features, you must create accounts for each member.

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