Why doesn't the new mail alert show up when I get new Rogers Yahoo! Mail?

Important: You must be signed in to Yahoo! in order to receive new mail alerts. If you sign out of Rogers Yahoo! Mail or any other Yahoo! property, you won't receive new mail alerts until you sign back in.

Rogers Yahoo! Toolbar checks for new Rogers Yahoo! Mail every few minutes automatically. To check for new mail manually:

1. Click the Pencil menu . ()
2. Select "Refresh Toolbar".
3. The Mail button will update to show the number of new messages. ()

Note: You must have the Mail button visible on your Rogers Yahoo! Toolbar in order to receive mail alerts.

If you still don't see the new mail alert, make sure you're signed in. To test that mail notification is working, please do the following:

1. Click the Rogers Yahoo! Mail button on your toolbar.
2. Sign in to Rogers Yahoo! Mail.
3. Send a message to yourself.
4. Click the big red Y! icon to go to yahoo.com. Do NOT sign out of Rogers Yahoo! Mail.
5. Wait, and you should see the new mail notification show up in 5-10 minutes.

Note: Sometimes it can take several minutes for mail to be delivered, so it could take as much as 15-20 minutes for the new mail alert to appear.

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