Why do I see a white screen when visiting Rogers Yahoo! Mail, or clicking the "Save to My Web" button or othe

Mozilla Firefox has the ability to block content and images from web sites. If you’re seeing a white screen when visiting Yahoo! Mail, or clicking the "Save to My Web" button or other toolbar buttons , you have either accidentally or intentionally blocked images and/or content from yahoo.com. Check your Mozilla Firefox and Extension options to make sure you haven't blocked yahoo.com or accidentally blocked images, iframes, etc. via a wildcard.

If you have AdBlocker installed,

1. Click "AdBlock" under the "Tools" menu.
2. Click "Preferences".
3. Remove any entries from the blocked sites list that contain "yahoo.com" or "yimg.com".
4. Click "Done".

If you don't have AdBlock installed, check your Firefox options:

1. Click "Options" under the "Tools" menu.
2. Click "Web Features".
3. Click "Exceptions" next to "Load Images".
4. Remove any sites listed that contain "yahoo.com" or "yimg.com".

If you still don't see the Download button, either your user profile is corrupt or you have another extension installed that is blocking images from Yahoo! Please a new profile or try running Firefox in Safe Mode. In addition, see the Mozilla Firefox FAQ link under "More Help."

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