How do I change my secret question and answer?

Shhh... To change or update your Password Question and Secret Answer, send an email to:

my-login-request@yahoo-inc.com

For security reasons, we request that you send this information from the Rogers Yahoo! Mail account associated with the Password Question and Secret Answer. For the Subject of the email, type: Password Question and Secret Answer.

In the text of the email, include:

  • Your Rogers Yahoo! Mail ID.
  • The ZIP code you gave when you registered for the account (non-U.S. residents, please include country).
  • Your birthdate.
  • The alternate (non-Rogers Yahoo!) email address listed for your Rogers Yahoo! ID.
  • Your current Password Question and Secret Answer (exactly as you entered them at registration).
  • Your new Password Question and Secret Answer.

Please Note: The punctuation, spelling, and spacing of your new Secret Answer are important. We copy the Secret Answer exactly as it appears in your email.

When we've received and verified the above information, we'll notify you that the change has been made.


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