How long do messages stay in my Bulk Folder? Can I control this?

You can choose how long you want to keep messages in your Bulk folder. You can keep messages for one week, two weeks or one month. The default setting is one month. You can also choose to delete them right when you get them—see ya!

To choose the length of time you keep messages in your Bulk folder:

1. Click Options in the upper-right corner of your Mail page.
2. Under Spam, click Spam Protection.
3. Under “For messages SpamGuard recognizes as Spam”, choose either:
• "Immediately delete these messages upon receipt", or
• "Save these messages in the Bulk folder for..." (then select your desired interval from the pull-down menu.)

Important: Occasionally, valid email messages may be perceived as spam and delivered to the Bulk folder. If you select "Immediately delete these messages upon receipt", you will not have an opportunity to review the messages in your Bulk folder before they’re deleted.

4. Click Save Changes.

---

---

Back to previous page