POP Rogers Yahoo! Mail with Microsoft Outlook 98 and 2000

If you want to "POP" your Rogers Yahoo! Mail Plus into your Outlook 98 or 2000 application, here's how:

1. From the Tools menu, select "Accounts." If you do not see "Accounts," place your cursor over the two arrows at the bottom of the list to display more choices.
2. Click the "Add" button.
3. From the Add menu, click "Mail."
4. In the Display Name box, type your name as you'd like it to appear when you send a message. Then click "Next."
5. In the Email Address box, enter your Rogers Yahoo! Mail address (for example, "user@rogers.com") and click "Next."
6. In the box labelled "My incoming mail server is a…" select "POP3" server.
7. Type "pop.broadband.rogers.com" in the Incoming Mail (POP3 or IMAP) Server box.
8. Type "smtp.broadband.rogers.com" in the Outgoing Mail (SMTP) Server box.
9. Click "Next."
10. In the Account Name box, enter your Rogers Yahoo! Mail ID (your email address without the "@rogers.com").
11. In the Password box, enter your Rogers Yahoo! Mail password.
12. Check "Remember Password" if you don't want Outlook to prompt you for your password each time you check your mail. Handy!
13. Do not check the box labelled "Log on using Secure Password Authentication (SPA)."
14. Click "Next."
15. Choose your connection type under the "Which Method Do You Use to Connect to the Internet" heading.
16. If you chose "Connect using my phone line," you must select a dial-up connection in the Dial-up Connection Wizard and click "Next."
17. Click "Finish."
18. Select 'plus.pop.mail.yahoo.com' under 'Account,' and click 'Properties.'
19. Click the 'Advanced' tab.
20. Under “Incoming Server (POP3)”, ensure the box next to “This server requires an encrypted connection (SSL)" is not checked.
21. Under “Outgoing Server (SMTP)”, ensure the box next to “This server requires an encrypted connection (SSL)" is not checked.

Troubleshooting instructions/

If you followed the above configuration steps, you should be all set. However, if you cannot send or receive mail with your email client, try the following tips.

The Rogers Yahoo! Mail SMTP server requires authentication. Make sure you have enabled SMTP authentication. To turn this setting on, follow these steps:

1. From the Tools menu, choose "Accounts."
2. Select the "Mail" tab.
3. Select your Yahoo! Mail account and click "Properties."
4. Click on the "Servers" tab.
5. Check the box next to "My Server Requires Authentication."
6. Please make sure that "Log on using Secure Password Authentication" is not checked.
7. Click "OK."

To control deletion of messages from the Rogers Yahoo! Mail server:

1. From the Tools menu, select "Accounts."
2. Click on the "Mail" tab.
3. Select your Yahoo! Mail account and click "Properties."
4. Click on the "Advanced" tab.
5. Check "Leave a copy of messages on server" if you want to save your Yahoo! Mail messages on the Yahoo! Mail server as well as on your local computer. Please note that setting your email client to remove messages from the server will cause your messages to be deleted from the server. Once the messages are deleted, we are unable to retrieve them.
6. Click "OK."
7. Close Microsoft Outlook and restart.

If your ISP blocks port 25 or if you're unable to send email, then you will need to use port 587 when sending via Yahoo!'s SMTP server. To make this change, please follow the directions below:

1. From the "Tools" menu, select "Accounts"
2. Select your Yahoo! POP account and click on the "Properties" button
3. Click on the "Advanced" tab
4. Next to "Outgoing server (SMTP), change port 25 to 587
5. Click "Apply", then click "OK" and "Close"

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