How long do messages stay in my Spam Folder? Can I control this?

You can choose how long you want to keep messages in your Spam folder. You can keep messages for one week, two weeks or one month. The default setting is one month. You can also choose to delete them right when you get them—see ya!

To choose the length of time you keep messages in your Spam folder:

1. Click Options in the upper-right corner of your Mail page and select Mail Options.
2. Under Spam, click Spam Protection.
3. Under “For messages SpamGuard recognizes as Spam”, choose either:
• "Immediately delete these messages upon receipt", or
• "Save these messages in the Spam folder for..." (then select your desired interval from the pull-down menu.)

Important: Occasionally, valid email messages may be perceived as spam and delivered to the Spam folder. If you select "Immediately delete these messages upon receipt", you will not have an opportunity to review the messages in your Spam folder before they’re deleted.

4. Click Save Changes.

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