Spyware and Adware

• What is spyware and adware?
• What does this application find and remove?
• How did I get these programs on my computer?

Using Anti-Spy

• How do I use Yahoo!7 Anti-Spy?
• How do I scan for tracking cookies?
• How do I remove items that were found?
• How do I restore a deleted item?
• How do I view my Allow list?
• How do I exclude an application from an Yahoo!7 Anti-Spy scan?

Troubleshooting Anti-Spy

• How do I update Yahoo!7 Anti-Spy?
• Yahoo!7 Anti-Spy didn't remove everything. What do I do?
• How do I submit new or suspected applications or tracking cookies?
• How do I uninstall Yahoo!7 Anti-Spy?
• How do I know if Yahoo!7 Anti-Spy is up to date?
• I'm getting a YPSR error or other fatal error trying to run Yahoo!7 Anti-Spy. What do I do?
• I'm receiving "An error occurred during the check for updates [0x4]" error updating Yahoo!7 Anti-Spy. What do I do?
• Spyware or adware keeps getting reinstalled on my computer. What do I do?
• I'm receiving "The installation of the scanning component required by Anti-Spy has changed" error message. What do I do?

Help for Application Developers

• Why is my application listed in the scan results?
• How are applications or items evaluated for inclusion?
• How do I appeal if I don't think my program should be detected?