Troubleshooting

• Why is Windows Security Center advising me that my computer might be at risk?
• What is Windows XP Service Pack 2 and how will it affect my Yahoo!7 software?
• Are customers who don't use any Yahoo!7 software affected by Windows XP Service Pack 2?

Security Vulnerabilities

• Reporting Security Vulnerabilities to Yahoo!7

Account Security

• Would Yahoo!7 contact me for my password?
• What should I do if I think someone has accessed my account?
• I want to know the true identity of a Yahoo!7 user. Will you give me their information?
• How do I change my password?
• Are computer viruses sent via email a threat to me?
• What does "Remember my ID on this computer" mean?
• How can I edit the "From" field in my messages?
• How do I change my "Welcome" name?
• What is a Yahoo! Security Key?

Phishing

• I received an email claiming to be from Yahoo! asking for my password or other private information
• What is a sign-in seal?
• What is password "phishing"?

Spam

• Reporting email scams, such as Nigerian “419” scams or other advance fee fraud scams