If you believe you are being impersonated by another user, we need a signed statement from you denying any involvement with the account along with a copy of your photo ID. Please be sure to include the Yahoo!7ID and the personal profile number.
You can fax your statement to us at (408) 349-7398. If you choose to fax, please make sure to adjust your copy machine to the lightest setting so that your photo ID will be legible. Include any contact information on your cover sheet, in case we need to get in touch with you. Send it to the attention of "Personals Abuse."
If you choose, you can also send your report to us by postal mail at:
Yahoo!7 Customer Care
Attn: Yahoo!7 Personals Abuse Team
Levels 2&3, Pier 8/9, 23 Hickson Road
Millers Point, NSW 2000
We look forward to receiving this information from you. We take matters such as impersonation very seriously. We will be happy to conduct a thorough investigation upon receipt of the necessary documents from you.
With this information, we can investigate the situation further and take the appropriate action as determined by our Terms of Service.