Instructions on Using the Yahoo!7 Music Pop Up Player

• System requirements for the Yahoo!7 Music Pop Up Player
• How to launch the Yahoo!7 Music Pop Up Player
• How to close the Yahoo!7 Music Pop Up Player
• What controls does the Yahoo!7 Music Pop Up Player have

Troubleshooting

• Are the music videos free to watch?
• I can’t hear any sound
• The video keeps buffing/the video is jumpy
• I have received a “Sorry, this content is only available in X” message
• I have received a “Sorry an error has occurred” message
• I have received a “Our servers are currently busy. Please try again soon” message
• I have received a “Stream Connection Error” or “Stream Media Error”
• I have received a “Seek failed” message
• I have received a “Service Error” message
• I have received a “Authorise error” message
• I have received a “Sorry, this track doesn’t seem to be available” message
• The buttons on my pop up player don’t work
• Pop-up blocker problems for music videos