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I'm having trouble with POP mail. But it used to work! What's going on?

Last Updated: 08 November 2007
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Did you change the password for that other mail account? If so, did you also update your Yahoo!7 Mail account? Yahoo!7 Mail doesn’t know if you have a new password unless you enter it. So, editing this information in your Yahoo!7 Mail account settings should correct the problem. And it’s simple!

To do it:

  1. Click Options in the upper-right corner of your Mail page.
  2. Under “Management”, click Mail Addresses.
  3. Click once on the account to highlight it. Then click Edit.
  4. Under Receiving Mail, enter the new password in the field provided.
  5. Click Save Changes in either the upper left or lower left corner.

Note: If you update this setting and still have trouble, contact your Internet Service Provider or your work or school’s Network Administrator to see if too many password attempts tripped a switch that temporarily blocks your account.

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