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Password popup for an external mail account

ID: SLN8093
Refers to: Mail , Mail Classic

Description

Error message: “It looks like there might be something wrong with the password settings of the external account [external account name]. Please check your password for this account in Mail Options and try again.”


Resolution

We have received reports that some Yahoo! Mail users are receiving a notice that reads “It looks like there might be something wrong with the password settings of the external account [external account name] Please check your password for this account in Mail Options and try again.”

Status: Our engineering team has resolved this Yahoo! Mail known issue. You should no longer see this error notice.

If you need any further assistance, please feel free to contact us again, and we'll be glad to help.



Last updated: July 16, 2012
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