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Webcam Freezes

ID: SLN1371
Refers to: Messenger 11.5 , Messenger 11 , Messenger 10 and earlier

Description

This document describes what to do when the webcam gets stuck.


Resolution

When a webcam image freezes, this is typically due to a lack of system resources on your computer or your internet connection being overloaded. If the webcam does not recover to a normal status after a few seconds, please try closing the webcam window and re-opening it, or having your friend re-invite you.



Last updated: April 10, 2012
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