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Troubleshooting an Inverted Webcam Broadcast Image

ID: SLN1318
Refers to: Messenger 11.5 , Messenger 11 , Messenger 10 and earlier

Description

This article explains how to troubleshoot an upside-down webcam broadcast image.


Resolution

The image in your webcam broadcast window might be inverted because of your camera settings.

To change the settings:

  1. Click Messenger | My Webcam.
  2. In the "My Webcam" window, click File | Preferences.
  3. Click the Camera Settings... button.
  4. There is usually a checkbox for "Invert Image" or "Mirror Vertical." Uncheck this box if one exists.

If the webcam broadcast image is still upside-down, please follow the steps provided in the "Resolution" section, located in the help article Troubleshooting procedures for issues with webcam or video.



Last updated: July 27, 2012
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