Skip to search.

Breaking News Visit Yahoo! News for the latest.

×Close this window

Important Notice:   Yahoo! Accounts is experiencing an unusually high volume of support inquiries at this time - We are working to resolve your issues as fast as possible, but please expect a delay from our normal response times

How to configure a firewall or proxy server

ID: SLN1227
Refers to: Messenger 11.5 , Messenger 11 , Messenger 10 and earlier

Description

This article provides steps for configuring firewalls and proxy servers, which may help to resolve Yahoo! Messenger connection issues, including the following symptoms:

  • Unable to send or receive files or photos
  • Unable to send or accept game or conference invitations
  • Unable to sign in to Yahoo! Messenger

Resolution

If you're experiencing a problem because you are connecting through a firewall or proxy server, you may need to configure your firewall or proxy server.

Most Internet service providers (ISPs) don't have firewalls or proxies, but you should contact your network administrator or ISP for accurate information and for additional help with the configuration.

Some basic configuration procedures which may be helpful are listed below:

Basic Connection:

  • Protocol: TCP or HTTP
  • Servers: scs.msg.yahoo.com, scsa.msg.yahoo.com, scsc.msg.yahoo.com
  • Port: 20, 23, 25, 80, 119, 5050, 8001, 8002

Webcam Connection:

  • Protocol: TCP
  • Server: webcam.yahoo.com
  • Port: 5100

File Transfer Connection:

  • Protocol: HTTP
  • Server: filetransfer.msg.yahoo.com
  • Port: 80

File Sharing Connection:

  • Protocol: HTTP
  • Port: 80

Voice Chat Connection:

  • Protocol: UDP or TCP
  • Server: vc.yahoo.com
  • Ports: 5000-5010

 



Last updated: November 27, 2012
Rate this article:
Thank you! Please complete the form to submit your rating/feedback.

Please tell us why you didn't find this helpful.

  • The article needs updating or needs additional information.
  • The article is confusing or hard to follow.
  • The article describes the correct issue, but it doesn't solve the problem.
  • Other
  • I have feedback about the product or feature.

Forgot your password?

Can't access your account? Help is on the way!

How can we help?

Yahoo! Customer Care is here to help you with your question or issue.

Copyright © 2013 Yahoo! All rights reserved.   Privacy Policy | Terms of Service