Yahoo! Help

Popular Help Searches:

Change password
change name in email
Account hacked
Set up POP
Not receiving mail
Can’t access mailbox

Important Notice: Did you receive an email from our Yahoo! Accounts Team? - We're contacting all our customers asking them to provide their mobile number for faster and easier account recovery. Learn more .

Help for Mail

Getting Started

Troubleshooting

Why is my account locked?
How to tell who has recently signed in to your account
Creating a secure, strong password
Overview of the new Yahoo! Mail design
Receiving email in another email program

Why is my account locked?
Error message: Account temporarily blocked from sending messages
What to do if your account is sending spam
How to clear your browser's cache and cookies
Why Yahoo! may prompt you to change your password

Top Articles

How do I change my password?
I forgot my password for my Yahoo! Account. What should I do?
Closing your Yahoo! account
Why is my account locked?
Error message: Account temporarily blocked from sending messages
What to do if your account is sending spam

Known Issues

Error message: Account temporarily blocked from sending messages
Temporary Error 14
Temporary Error 15
Can't send, reply to, or forward emails
Temporary Error 2
I'm not receiving some or all emails

Restore Lost or Deleted Emails
Can I switch back to the previous design of Yahoo! Mail?
Send us feedback on Yahoo! Mail

View the latest Mail Help tutorials, tips, and demos.

A Quick Tour of Yahoo! Mail
Getting Started with Yahoo! Contacts
Starting an Instant Message Conversation
See all Mail tutorials

Get quick assistance from the community members and Yahoo!

I need an Answer

Yahoo! Customer Care is here to help you with your question or issue.

Get Help

Yahoo! Help

Help for Mail

Popular Topics

Getting Started

Troubleshooting

Helpful links

Tutorials

Help on Yahoo! Answers

How can we help?