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Additional charges to hotel bills

ID: SLN3004
Refers to: Travel

Resolution

If you book:

  • A GoodBuy (prepaid) hotel rate, your charge includes most taxes. Incidental costs such as meals, laundry, mini-bar, telephone, and parking are not included in your reservation rate.
  • A Non-GoodBuy (non-prepaid) hotel reservation, local and state taxes, and fees are not included in your quoted rate, unless stated. These charges generally range from 10% to 20% of the room rate and are added to your bill when you checkout as well as any incidental charges.

Paying the incidentals (additional charges) upon check-out:

  • It is always a good idea to check out at the hotel's front desk and request a copy of your bill.
  • Please review all additional charges (incidentals) such as meals, laundry, mini-bar, and telephone calls, room service, spa etc.
  • Pay any outstanding charges and request a final copy of your bill with a zero balance.


Last updated: July 20, 2012
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