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Receiving Spam and Fraudulent Messages from a Yahoo! Account

ID: SLN8671
Refers to: Yahoo! Account , Finance , Mail , Mail Classic , Search

Description

This article explains what to do if you don't have a Yahoo! account, but want to report spam or abuse from a Yahoo! address. This might include:

  • Spam received from a Yahoo!, Ymail, or Rocketmail account
  • People claiming to be an agent of Yahoo! in order to engage in a Financial Transaction

Resolution

The fastest and most effective way to report spam is to mark the email as spam directly in your inbox, even if you don't have a Yahoo! Mail account --  just look for a "Spam," "Report Spam" or "Junk Mail" button in your inbox. Even though you may be using a different email service, if the spam offender is a Yahoo! user, the report will be sent to us.

Every major email provider has a system for reporting spam or junk mail, and information about spammers is shared across providers. As a result, if a Gmail user marks a message from a Yahoo! user as spam in a Gmail account, the report will be sent to us, and we can take appropriate action when violations occur.  The fight against spam is much bigger than just Yahoo!, and we partner with other email providers including, but not limited to Gmail, Hotmail, and AOL to identify spammers and prevent them from sending mail to or from our accounts. We do not tolerate people that abuse our services and will take action according to our Terms of Service.

If your email provider does not offer a spam reporting feature, please submit your report using our contact form.



Last updated: September 21, 2012
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