How to contact ATT/SBC
ID: SLN2212
Refers to:
Yahoo! Account
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Mail
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Mail Classic
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Mobile Mail
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Search
Description
Provides contact information for AT&T customer service, including the phone number and Web address. You can contact with your questions related to AT&T or SBC internet service.
Resolution
AT&T and Yahoo! are committed to providing fast, efficient support for our customers.
For att.net Internet Service questions:
- If your concern pertains to your att.net Internet Service, you will need to contact AT&T Customer Service center for further assistance.
- How to contact AT&T support:
- Call directly: 1-800-288-2020
- Go to their help site: AT&T Help Support. - Be sure to include as much information as possible regarding your issue.
For merged AT&T ID and Yahoo! ID accounts:
- You will need to contact AT&T for assistance with your AT&T Yahoo! Mail account.
- When speaking with AT&T, please make sure that you:
- Reference the AT&T email address.
- Do not reference your Yahoo! ID, if you currently have a merged AT&T ID and Yahoo! ID. - AT&T is only able to pull up your account information with an AT&T ID that is currently valid or that was previously valid.
- Be sure to include as much information as possible regarding your issue.
If you no longer have service with AT&T:
- Let them know that your Yahoo! ID needs to be unmerged so that Yahoo! can assist you with your account.
- If you have previously had service with AT&T, you may be using a free att.net account.