How to read messages in the My Mail and My Inbox apps
Resolution
Your most recent messages are displayed in the My Mail and My Inbox apps. To read a message in the app:
- Open the My Mail or My Inbox app.
- Select the tab for the email account with the message you want to read.
- Click the message to open the account and view the full email message.
To view messages that aren't listed in the app:
- Open the My Mail or My Inbox app.
- Select the tab for the email account with the message you want to read.
- Click your user ID at the top of the tab. This will open the account's Inbox. From here, you should be able to find the message you want.