Error when deleting contacts
Description
What to do when you are unable to delete contacts. This can also include encountering a "40402" error when deleting contacts from Yahoo! Address Book.
Cause
There may be a connection problem between your computer and the Yahoo! Address Book server.
Resolution
We recommend the following steps to troubleshoot this error:
- Perform some basic troubleshooting steps covered in our Messenger troubleshooting procedures help article.
- Test to see if the issue is resolved.
- If it persists, go to the next step. - Follow the steps in our help article about resetting your connection settings.
- Test to see if the issue is resolved.
- If it persists, go to the next step. - If the error continues, you can delete the contact using Yahoo! Mail, choose the link to see instructions for your version of Mail:
- Yahoo! Mail
- Yahoo! Mail Classic
Additional Information
- Instructions for deleting a contact from your Messenger list.
- When you delete someone from your Messenger List, you will still remain on their Messenger List.