Troubleshooting issues with updates, Conversation History, and other Messenger features
ID: SLN2136
Refers to:
Messenger 11.5
,
Messenger 11
,
Messenger 10 and earlier
Description
This article provides a link to procedures which can be very helpful in resolving a variety of feature issues with Yahoo! Messenger.
- Can't see or can't update display image in Messenger or Yahoo! Insider
- Malfunctioning email alerts
- Unable to view the "Manage Updates" section
- Unable to scroll/activate the "Updates" section
- Problems with viewing, sorting, or deleting Conversation History
Resolution
Please follow the steps provided in the "Resolution" section at the bottom of the Yahoo! Help article Messenger Troubleshooting Procedures.