Troubleshooting an Inverted Webcam Broadcast Image
ID: SLN1318
Refers to:
Messenger 11.5
,
Messenger 11
,
Messenger 10 and earlier
Description
This article explains how to troubleshoot an upside-down webcam broadcast image.
Resolution
The image in your webcam broadcast window might be inverted because of your camera settings.
To change the settings:
- Click Messenger | My Webcam.
- In the "My Webcam" window, click File | Preferences.
- Click the Camera Settings... button.
- There is usually a checkbox for "Invert Image" or "Mirror Vertical." Uncheck this box if one exists.
If the webcam broadcast image is still upside-down, please follow the steps provided in the "Resolution" section, located in the help article Troubleshooting procedures for issues with webcam or video.