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Can't install plug-ins from Messenger Plug-in Gallery

ID: SLN3788
Refers to: Messenger 11.5 , Messenger 11 , Messenger 10 and earlier

Description

Received an error message when trying to install plug-ins from the Messenger Plug-in Gallery.

  • Error message: "The installation of the plug-in has failed."

Resolution

We have received reports that some of our customers are unable to install plug-ins from the Yahoo! Messenger Plug-in Gallery.

  • Workaround: None.
  • Status: Waiting for a fix in a future release of Yahoo! Messenger.


Last updated: June 14, 2012
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