This provides options for resolving issues with Yahoo! Messenger when third party add-ons have been installed.

The issue you are experiencing with Yahoo! Messenger may be caused by a third party product that you have installed. Some third party products can unintentionally affect the functionality of Yahoo! Messenger.

Please uninstall the third party product to see if that resolves the issue you reported. If it does resolve it, please contact the third party product's customer care support team, as they may be able to offer additional assistance.

Remember, if you do not wish to remove the third party product or if your issue persists, we can try troubleshooting in order to rule out any technical issues with Yahoo! Messenger. However, it is important to understand that we may not be able to provide comprehensive or succesful troubleshooting if the third party product is still integrated with Yahoo! Messenger.