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How to handle SPIM/SPAM on iPhone

ID: SLN2886
Refers to: Messenger iPhone

Description
  • How to handle spam on your iPhone.
  • How to protect the iPhone from spam.

Resolution

SPIM is SPAM for instant messaging (SPAM+Instant Message), the junk mail of the Internet. We are aware that this occasionally occurs through Yahoo! Messenger as well. Unfortunately, just like SPAM in Email, your best bet is to just close the conversation and forget about it.

If you think that someone is using your account to send SPIM to the contacts on your Messenger List, we recommend that you change your password. For information about how to change your password, please go to this help page:

http://m.yahoo.com/w/customercare/article?entry=changepassword.xml&ref=ygo-frontpage&.intl=us&.lang=en

If you are receiving repeated SPIM from one particular person, I suggest that you modify your privacy settings by following the steps below from your iPhone:

1. Go to "Settings" in the Yahoo! Messenger iPhone app.

2. Select "Privacy" under the "Options" section.

3. Switch "Ignore Non-Contacts" to On.

Please keep in mind that the PC and Mac versions of Yahoo! Messenger offer you more options for configuring your preferences and protecting yourself than those that are available in Messenger for Web. So even if you are not finding the options you want for configuring Messenger for Web, please use the PC or Mac Messenger clients to configure your preferences.

If you feel that you or someone else is in danger or if you feel threatened, you may want to contact your local law enforcement agency. You should be able to find the phone number for your local law enforcement agency in your local phone book or by using Yahoo! Directory Search which can be found online at the following location:

http://search.yahoo.com/dir



Last updated: August 08, 2012
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