Error message when trying to add a contact
ID: SLN8420
Refers to:
Messenger 11.5
,
Messenger 11
Description
This article addresses an issue where customers may be unable to add contacts in Yahoo! Messenger due to one or both of the following error messages:
- There was an error in the server while trying to add a contact.
- Your request to add a contact has taken longer than expected.
Resolution
STATUS:
We are actively investigating this issue and working to provide a resolution as quickly as possible.
WORKAROUND:
There is no workaround at this time. We apologize for any inconvenience caused by this issue.