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Text missing or partially visible in conversation window

ID: SLN14547
Refers to: Messenger 11.5 , Messenger 11

Description

All or part of the IM conversation window appears blank while typing a message in Yahoo! Messenger. Symptoms may include:

  • a blank screen.
  • missing text.
  • dropped IMs.

Resolution

Some customers have reported missing or partially visible text in the conversation window.

Workaround: Please try using Yahoo! Messenger in Mail. This version has a streamlined set of features but still helps you to keep in touch with your contacts. To learn more about using Yahoo! Messenger in Mail, see our help article about beginning an instant message conversation in Yahoo! Mail.

Status: Our team is aware of this issue and is working on a solution. We intend to have it corrected as soon as possible.



Last updated: March 13, 2013
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