This article provides help for customers who receive errors when trying to send text messages (SMS) while using Yahoo! Messenger. In some cases, no error is provided, but the message is not being sent.

Ensure that your recipient's wireless carrier is on our list of supported carriers for SMS messaging.

If you are still having trouble, you can request help from our Customer Care team by clicking Contact Yahoo! on this page.

Please provide as much of the following information as you can:

• Mobile Phone Provider (AT&T, Sprint, Verizon, etc.)
• Your mobile phone number
• The text of any error messages you've received for the current problem
• Exact steps taken that lead up to this event