Troubleshooting issues with chat rooms, updates, Conversation History, and other Messenger features
Description
This article provides a link to procedures which can be very helpful in resolving a variety of feature issues with Yahoo!7 Messenger.
- Can't see or can't update display image in Messenger or Yahoo!7 Insider
- Malfunctioning email alerts
- Unable to view the "Manage Updates" section
- Unable to scroll/activate the "Updates" section
- Problems with viewing, sorting, or deleting Conversation History
- CAPTCHA verification code not appearing while accessing Chat Rooms
- Chat Room selection page freeze
- Chat Room field is blank
- Unable to access Chat Rooms
- No Chat Room available other than Yahoo!7 Chat Admin
Resolution
Please follow the steps provided in the "Resolution" section at the bottom of the Yahoo!7 Help article Messenger Troubleshooting Procedures.