Skip to search.

Breaking News Visit Yahoo! News for the latest.

×Close this window

Mobile » Mobile Help  » Article

How long do my deleted emails stay in the Trash and Spam folders?

ID: SLN3518
Refers to: Mail , Mobile Mail , Mobile

Resolution

Trash Folder

Yahoo! Mail deletes the messages in your Trash folder at occasional intervals, and it is not possible to control the time of deletion. Don't expect emails to remain in Trash for any amount of time. 

To permanently remove the contents of the Trash folder:

  1. Hover the cursor over Trash in the upper-left corner of your inbox, and click the trash can icon that appears. (Note: if the trash can icon doesn't appear, that is because the trash is already empty.)

    Empty Trash button

  2. The message: "Are you sure you want to permanently delete all email in Trash?" appears. To confirm that you want to empty the Trash folder, click OK.

When emails are emptied from the Trash folder, they're permanently deleted.

Spam Folder

The Spam folder lets you choose how long you want to keep messages before they are automatically deleted. The available options are one week, two weeks, or one month. The default setting is one month.

To modify these settings:

  1. Sign in to Yahoo! Mail.
  2. Click the gear icon (Gear Icon) in the upper-right corner of the window, and select Mail Options from the menu that appears.
  3. Select General from the left pane and locate the "Spam Protection" section.
  4. Select the desired interval beside "Empty Spam folder":
    • Once a week
    • Every two weeks
    • Once a month
  5. Select Save.

 



Last updated: March 15, 2013
Rate this article:
Thank you! Please complete the form to submit your rating/feedback.

Please tell us why you didn't find this helpful.

  • The article needs updating or needs additional information.
  • The article is confusing or hard to follow.
  • The article describes the correct issue, but it doesn't solve the problem.
  • Other
  • I have feedback about the product or feature.

Forgot your password?

Can't access your account? Help is on the way!

How can we help?

Yahoo! Customer Care is here to help you with your question or issue.

Copyright © 2013 Yahoo! All rights reserved.   Privacy Policy | Terms of Service