Skip to search.

Breaking News Visit Yahoo! News for the latest.

×Close this window

Unable to load or open email

ID: SLN5371
Refers to: Mail , Mail Classic , Mobile Mail

Description

When trying to open a message, you may receive the error message "We’re sorry, but there appears to be a problem loading the email '[Title of email].'"


Resolution

Due to a bug, some users are experiencing problems loading some emails within their Yahoo! Mail account.

Status: Our team is working on a resolution, and we intend to have it fixed as soon as possible.

Workaround: None.

We appreciate your patience while we correct the issue and apologize for any inconvenience.



Last updated: September 04, 2012
Rate this article:
Thank you! Please complete the form to submit your rating/feedback.

Please tell us why you didn't find this helpful.

  • The article needs updating or needs additional information.
  • The article is confusing or hard to follow.
  • The article describes the correct issue, but it doesn't solve the problem.
  • Other
  • I have feedback about the product or feature.

Help on Yahoo! Answers

Get quick assistance from the community members and Yahoo!

 
 

How can we help?

Yahoo! Customer Care is here to help you with your question or issue.

Copyright © 2013 Yahoo! All rights reserved.   Privacy Policy | Terms of Service