• When opening an email, an error message appears.
• Error message text: "Sorry, we're still having problems loading this message. This is likely a temporary issue due to a connection problem or an email with large attachments. Check your connection and try again, or try back again shortly. Error code: 44."

There are two possible causes for this error:

• A faulty internet connection
• A large email attachment

The error message "Error Code: 44" is a temporary error, and in most cases, it will resolve itself within a few minutes. After receiving this error message, you may be temporarily unable to access the message you were trying to open.

In most cases, the issue resolves itself if you follow these troubleshooting steps:

• Check your internet connection. This error can be caused by a disruption in your internet service.
• Clear your internet browser’s cookies and cache.
• Try again in a few minutes.

We apologize for any inconvenience that this may cause.