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I can't access my Yahoo! Mail account.

ID: SLN3808
Refers to: Yahoo! Account , Mail , Mail Classic , Mobile Mail

Description
  • Can't log in
  • Can't access mail
  • Can't sign in

Resolution

There are several reasons why you may be unable to access your email:

  • Incorrect username or password: If you've forgotten your username or password, try our username/password wizard, which can help you recover or reset your information.
  • Temporary access errors: If you received a "Temporary Error" message when you tried to sign in, this is usually corrects itself within a short period of time, without any action on your part. However, there are some steps you can take to try to resolve temporary errors immediately; they are outlined in this article.
  • Browser issues: Your browser could be causing the problem -- this is a common reason that people have trouble accessing Yahoo! Mail. This article walks you through simple troubleshooting steps that can resolve the problem -- from trying another browser to clearing your broswer's cache.


Last updated: August 30, 2012
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