Troubleshooting IMAP issues
ID: SLN3773
Refers to:
Mail
,
Mail Classic
,
Mobile Mail
,
Mobile
Description
This article describes how to resolve username and password errors, or other email problems caused by an old version of IMAP.
Resolution
You may encounter username/password errors or other difficulties with viewing and sending emails if you are not using the most up-to-date IMAP settings. You should ensure your email program is using the proper settings.
Review these IMAP settings in your email program:
- Incoming Server: imap.mail.yahoo.com
- Outgoing Server: smtp.mail.yahoo.com
- Incoming Port: 993 (requires SSL)
- Outgoing Port: 465 (requires SSL/TLS)
- User name: full email address (for example, bill@yahoo.com or bill@rocketmail.com)
- Password: the password you sign in to Yahoo! with.
If you are having trouble setting up IMAP access:
- The manufacturer of your email program or mobile device will be able to advise you on the proper settings for their product.
- Review the manufacturer's help content or instruction manual for your mobile device or email program.
- Contact the manufacturer of your mobile device or email program for assistance.