Skip to search.

Breaking News Visit Yahoo! News for the latest.

×Close this window

 
Important Notice:  Did you receive an email from our Yahoo! Accounts Team? - We're contacting all our customers asking them to provide their mobile number for faster and easier account recovery. Learn more .
 

Temporary Error 2

ID: SLN3554
Refers to: Yahoo! Account , Mail , Mail Classic

Description

You may see one of these error messages, instead of or in addition to 'Temporary Error 2':

  • 'MailboxOpenFailed'
  • 'MessageSaveFailed'
  • 'FolderListFetchFailed'
  • 'ResetSpamFilterFailed'
  • 'UserPreferenceFetchFailed'
  • 'SaveMessageFailed'
  • 'SetMetaData'
  • 'ListMessagesFailed'
  • 'MessageDeleteFailed'

Resolution

Occasionally our users experience temporary, transient issues in Yahoo! Mail, and the error message "Temporary Error 2" indicates one of these. We apologize for any inconvenience that this may cause. Our engineers have already been notified that an error has occurred and are looking into it. We have found that most of these issues are resolved in a few minutes to a few hours. Please try again in a few hours and your mail should be available.

In the meantime, you can try these troubleshooting steps:

  1. Refresh your browser and retry accessing your Yahoo! Mail account. If this does not work, please proceed to next step.
  2. Log out of your Yahoo! Mail.
  3. Clear your internet browser's cache and cookies. For complete instructions, please see this help article.
  4. Close or disable all other programs and browsers running Yahoo! Mail (for example, if you have your Mail open on your mobile phone, log out there.)
  5. Close and restart your web browser.
  6. Log on to your Yahoo! Mail.

Please note: Temporary errors can be caused by browsers that are not supported by Yahoo! Mail. Please ensure that you are using one of the following browsers and operating systems:

Browsers supported by Yahoo! Mail:

Windows XP, Vista, and 7:

  • IE 8.0 and newer
  • Firefox version 3.5 and newer
  • Safari version 4.0 and newer
  • Google Chrome version 5 and newer

Mac OS X 10.4, 10.5, and 10.6:

  • Firefox version 3.5 and newer
  • Safari version 4.0 and newer
  • Google Chrome version 5 and newer 

Browsers supported by Yahoo! Mail Classic:

Windows 2000, XP, Vista, and Windows 7

  • IE 6.0 and newer.
  • Firefox 2 and newer
  • Google Chrome 2 and newer

Mac OS X 10.4, 10.5, and 10.6:

  • Safari 3 and newer
  • Firefox 2 and newer
  • Google Chrome 2 and newer

If you continue to experience issues after trying the steps above, please contact us.



Last updated: November 21, 2012
Rate this article:
Thank you! Please complete the form to submit your rating/feedback.

Please tell us why you didn't find this helpful.

  • The article needs updating or needs additional information.
  • The article is confusing or hard to follow.
  • The article describes the correct issue, but it doesn't solve the problem.
  • Other
  • I have feedback about the product or feature.

Help on Yahoo! Answers

Get quick assistance from the community members and Yahoo!

 
 

How can we help?

Yahoo! Customer Care is here to help you with your question or issue.

Copyright © 2013 Yahoo! All rights reserved.   Privacy Policy | Terms of Service