Decline or block Messenger in Mail chat requests
Resolution
In your Yahoo! Mail account next to “Messenger,” you may see a number in an orange circle. This is a notification icon that means someone is trying to chat with you, or add you as a contact in Yahoo! Messenger.
Decline or Block an add request:
- Click the notification icon:

-The Messenger in Mail pop-up window opens. - Click Decline to decline the add request, or click Decline and Block to decline the request and block further requests from the user.
Blocking a chat request (Instant Message):
- Click the notification icon.
-The Messenger in Mail pop-up window opens. - Click Block User.
The difference between declining and blocking:
- When you decline an add request, the user can still Instant Message (IM) you or request to add you in the future.
- When you block a user, the user cannot request to add or IM you again. Learn more about blocking users in Messenger in Mail.