Troubleshooting sign in difficulty
Learn the most common resolutions to problems accessing Yahoo! account.
There are several reasons why you may be unable to access your Yahoo! account:
Incorrect username or password
If you're having difficulty with your username and/or password, try using the Yahoo! Password Helper to help you recover or reset your information.
Browser related issues
Most non-username/password-related sign in issues are related to problems with your web browser. Please review our comprehensive browser troubleshooting help article for steps that can resolve the problem.
Temporary access errors
If you see a "Temporary Error" message when trying to sign in, you may be able to review steps in our "Temporary Error" troubleshooting article. Keep in mind, these errors usually correct themselves within a short period of time, without any action on your part.