Skip to search.

Breaking News Visit Yahoo! News for the latest.

×Close this window

Troubleshooting sign in difficulty


Description

Learn the most common resolutions to problems accessing Yahoo! account.


Resolution

There are several reasons why you may be unable to access your Yahoo! account:

Incorrect username or password
If you're having difficulty with your username and/or password, try using the Yahoo! Password Helper to help you recover or reset your information.

Browser related issues
Most non-username/password-related sign in issues are related to problems with your web browser. Please review our comprehensive browser troubleshooting help article for steps that can resolve the problem.

Temporary access errors
If you see a "Temporary Error" message when trying to sign in, you may be able to review steps in our "Temporary Error" troubleshooting article. Keep in mind, these errors usually correct themselves within a short period of time, without any action on your part.



Last updated: May 15, 2013
Rate this article:
Thank you! Please complete the form to submit your rating/feedback.

Please tell us why you didn't find this helpful.

  • The article needs updating or needs additional information.
  • The article is confusing or hard to follow.
  • The article describes the correct issue, but it doesn't solve the problem.
  • Other
  • I have feedback about the product or feature.

Help on Yahoo! Answers

Get quick assistance from the community members and Yahoo!

 
 

How can we help?

Yahoo! Customer Care is here to help you with your question or issue. Customer support is always FREE of charge from Yahoo!

Copyright © 2013 Yahoo! All rights reserved.   Privacy Policy | Terms of Service