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How to restore a deleted contact

ID: SLN3670
Refers to: Mail

Description
  • Some of my contacts are missing
  • My contacts were deleted
  • My contacts were removed

Resolution

Restoring contacts that you deleted:

You can restore a deleted contact within about a month of deleting it. To do so, please follow the steps below:

  1. Under "Shortcuts" in the upper-left corner, click Deleted Contacts. Contacts that you've recently deleted will be displayed in the list.
  2. Check the box next to each contact that you want to restore.
  3. The right side of the page lists two options: "Delete Permanently" and "Restore." Click Restore.

Note: Deleted contacts are only kept here for about one month until they are deleted permanently. If the contact you are looking for doesn't appear on this list, it is not possible to restore the contact
 

Restoring contacts that don't appear in your "Deleted Contacts" list:

If contacts are missing because of a bug, or because your account was compromised, please contact us to request a Contacts restore, and we will do everything in our power to restore your contacts. Before requesting our help, please note the following:

  • Recovery is not guaranteed. We will make our best effort to recover your contacts, but doing so is not always possible.
  • We can only recover contacts lost in the last 10 days. Because of this short timeline, please contact us immediately when you notice that contacts are missing.


Last updated: February 28, 2012
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