How do I enable SMTP server authentication?
ID: SLN3221
Refers to:
Mail
,
Mail Classic
,
Mobile Mail
Description
Explains how to set up server authentication for different email clients
Resolution
Enable SMTP server authentication for these email clients:
- Microsoft Outlook 2003 and 2002
- Microsoft Outlook Express
- Microsoft Outlook 98 and 2000
- Microsoft Outlook Express for Macintosh
- IncrediMail 618 and higher
- Microsoft Entourage 2001
- Macintosh Mail client
Microsoft Outlook 2002 (XP) and 2003
- From the Tools menu, choose E-mail Accounts.
- Click in the circle beside View or change existing e-mail accounts. Click Next.
- Click on the email account you wish to modify and then click Change.
- Click More Settings.
- From the tabs along the top, click Outgoing Server.
- Place a checkmark next to My outgoing server requires authentication.
- Also, place a checkmark next to Use same settings as my incoming mail server.
- Click OK.
- Click Next.
- Click Finish.
- From the Tools menu, choose Accounts.
- Select the Mail tab.
- Click on the email account you wish to modify and then click Properties.
- Select the Servers tab.
- Check the box next to My Server Requires Authentication.
- Click the Settings button.
- Ensure that Use same settings as my incoming mail server is selected and click OK.
- Click Apply on the Properties dialog box to confirm your changes and to close the window.
- Click Close on the Internet Account dialog box to complete the settings change.
- Click Close.
- From the Tools menu, choose Accounts.
- Select the Mail tab.
- Click on the email account you wish to modify and click Properties.
- Click the Servers tab.
- Check the box next to My Server Requires Authentication.
- Click the Settings button.
- Ensure that Use same settings as my incoming mail server is selected and click OK.
- Click Apply on the Properties dialog box to confirm your changes and to close the window.
- Click Close on the Internet Account dialog box to complete the settings change.
Note: Make sure that "Log on using Secure Password Authentication" is not checked.
Microsoft Outlook Express for Macintosh
- From the Tools menu, select Accounts.
- Select the Mail tab.
- Click on the email account you wish to modify and click on Edit within the menu bar.
- Under Sending Mail, click Click here for advanced server settings.
- Check the box next to SMTP server requires authentication.
- Select the Log on using button.
- In the Account ID field, enter the Yahoo! ID with the domain extension added. In place of the @ symbol enter a % symbol (ex MemberID%doman.net).
- In the Password field enter the authentication password and click Save Password.
- Click on the button in the top left corner of the window to save the configuration.
- Click OK in the Edit Account window to save the configuration.
- In the Accounts window, click on the button in the top left corner of the window.
- From the Tools menu, choose Accounts.
- Click on the email account you wish to modify and click the Properties button.
- Click the Servers tab.
- Under Outgoing Mail Server, check the box next to My Server Requires Authentication.
- Click the Settings button.
- Ensure that Use same settings as my incoming mail server is selected.
- Click OK to close the dialog box.
- Click OK, then Close on the Mail Accounts window.
- From the Tools menu, choose Accounts.
- Double-click on the mail account you wish to modify.
- On the Account Settings window, scroll to the Sending Mail category toward the bottom.
- Click Click here for Advanced Sending Options.
- Check the box next to SMTP Server Requires Authentication.
- Select the Use same settings as receiving mail server radio button.
- Close this window by clicking the box in the upper-left corner.
- Click OK.
Macintosh Mail client (OS X 10.4 and above)
- Click the Mail menu and select Preferences.
- Click the Accounts tab and under Outgoing Mail Server SMTP, click Server Settings.
- Make sure the Outgoing Mail Server, Server Port information is correct.
- Make sure the box for Use Secure Sockets Layer (SSL) is unchecked.
- Make sure your correct username and password are included.
- Click OK.
To ensure the new settings are configured properly, we suggest closing the Entourage client and opening it again before sending or receiving messages.