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How do I enable SMTP server authentication?

ID: SLN3221
Refers to: Mail , Mail Classic , Mobile Mail

Description

Explains how to set up server authentication for different email clients


Resolution

Enable SMTP server authentication for these email clients:

Microsoft Outlook 2002 (XP) and 2003

  1. From the Tools menu, choose E-mail Accounts.
  2. Click in the circle beside View or change existing e-mail accounts. Click Next.
  3. Click on the email account you wish to modify and then click Change.
  4. Click More Settings.
  5. From the tabs along the top, click Outgoing Server.
  6. Place a checkmark next to My outgoing server requires authentication.
  7. Also, place a checkmark next to Use same settings as my incoming mail server.
  8. Click OK.
  9. Click Next.
  10. Click Finish.

Microsoft Outlook Express

  1. From the Tools menu, choose Accounts.
  2. Select the Mail tab.
  3. Click on the email account you wish to modify and then click Properties.
  4. Select the Servers tab.
  5. Check the box next to My Server Requires Authentication.
  6. Click the Settings button.
  7. Ensure that Use same settings as my incoming mail server is selected and click OK.
  8. Click Apply on the Properties dialog box to confirm your changes and to close the window.
  9. Click Close on the Internet Account dialog box to complete the settings change.
  10. Click Close.

Microsoft Outlook 98 and 2000

  1. From the Tools menu, choose Accounts.
  2. Select the Mail tab.
  3. Click on the email account you wish to modify and click Properties.
  4. Click the Servers tab.
  5. Check the box next to My Server Requires Authentication.
  6. Click the Settings button.
  7. Ensure that Use same settings as my incoming mail server is selected and click OK.
  8. Click Apply on the Properties dialog box to confirm your changes and to close the window.
  9. Click Close on the Internet Account dialog box to complete the settings change.

Note: Make sure that "Log on using Secure Password Authentication" is not checked.

Microsoft Outlook Express for Macintosh

  1. From the Tools menu, select Accounts.
  2. Select the Mail tab.
  3. Click on the email account you wish to modify and click on Edit within the menu bar.
  4. Under Sending Mail, click Click here for advanced server settings.
  5. Check the box next to SMTP server requires authentication.
  6. Select the Log on using button.
  7. In the Account ID field, enter the Yahoo! ID with the domain extension added. In place of the @ symbol enter a % symbol (ex MemberID%doman.net).
  8. In the Password field enter the authentication password and click Save Password.
  9. Click on the button in the top left corner of the window to save the configuration.
  10. Click OK in the Edit Account window to save the configuration.
  11. In the Accounts window, click on the button in the top left corner of the window.

IncrediMail 618 and higher

  1. From the Tools menu, choose Accounts.
  2. Click on the email account you wish to modify and click the Properties button.
  3. Click the Servers tab.
  4. Under Outgoing Mail Server, check the box next to My Server Requires Authentication.
  5. Click the Settings button.
  6. Ensure that Use same settings as my incoming mail server is selected.
  7. Click OK to close the dialog box.
  8. Click OK, then Close on the Mail Accounts window.

Microsoft Entourage 2001

  1. From the Tools menu, choose Accounts.
  2. Double-click on the mail account you wish to modify.
  3. On the Account Settings window, scroll to the Sending Mail category toward the bottom.
  4. Click Click here for Advanced Sending Options.
  5. Check the box next to SMTP Server Requires Authentication.
  6. Select the Use same settings as receiving mail server radio button.
  7. Close this window by clicking the box in the upper-left corner.
  8. Click OK.

Macintosh Mail client (OS X 10.4 and above)

  1. Click the Mail menu and select Preferences.
  2. Click the Accounts tab and under Outgoing Mail Server SMTP, click Server Settings.
  3. Make sure the Outgoing Mail Server, Server Port information is correct.
  4. Make sure the box for Use Secure Sockets Layer (SSL) is unchecked.
  5. Make sure your correct username and password are included.
  6. Click OK.

To ensure the new settings are configured properly, we suggest closing the Entourage client and opening it again before sending or receiving messages.
 



Last updated: February 22, 2012
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