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How the rating system works

ID: SLN2796
Refers to: Local

Description

This article explains the star reviews at the bottom of Yahoo! Local business listings.


Resolution

The rating a business or service receives is determined by the average rating it gets from everyone who has rated it. Ratings are based on a 1 to 5 star scale:

  • 5 stars = Loved it
  • 4 stars = Liked it
  • 3 stars = Just OK
  • 2 stars = Needs help
  • 1 star = Hated it


Last updated: October 30, 2012
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