This article provides resolution if you cannot see your video but you can hear the sounds.

There are a few things you can do to enhance your video experience:

• Poor sound/video quality, excessive buffering, and lack of a video signal are usually due to a computer resource issue. Try not to run other applications while accessing streaming media.
• If you are accessing the feed through a Local Area Network (LAN), you might experience excessive buffering or connectivity delays as a result of the number of users or PCs on your LAN. Try resetting your connection speed to a lower setting.
• If full screen video is not up to your satisfaction, return to the reduced video screen by pressing the Escape key (Esc) on your keyboard.

Note: Please make sure to check with a parent, teacher, or adult in charge of the computer before downloading any software or changing any settings on your computer.