This article explains why messages may arrive in your email's spam or bulk folder (rather than your inbox) and provides solutions for how to stop Yahoo! Groups emails from being marked as spam.

Your email client determines which messages are marked as spam, so your messages from Yahoo! Groups are incorrectly marked as spam, you need to "white-list" messages from the group in order for them to end up in your inbox. The best way to do this is to set up email filters that direct Yahoo! Groups emails to your inbox (or another mail folder that you specify).

Note: Since group emails can come from a variety of senders, it's important that you set up a filter that accounts for multiple senders. For example, these filters should work for all group emails:

• If subject contains <groupname>, move to Inbox
• If recipient includes "GROUPNAME@yahoogroups.com," move to Inbox
  • Note: In both cases, please be sure to replace "GROUPNAME" with your group's name.

Group members should consult their email client's help pages to learn how to set up a filter. Users of Yahoo! Mail can follow these steps:

1. Click Options in the upper left corner of your Mail page and select Mail Options.
2. Click Filters in the navigation bar on the left.
3. Click Add, give the filter a name, and choose from a variety of options to automatically direct certain messages into a specific folder. For example, if your group name is "sample_group," you can select to have any messages with subject line containing "[sample_group]" direct to your inbox.
4. Close the Options tab (hover over the tab and click the X that appears) to save your changes.

Note: If emails are being incorrectly marked as spam, please be sure to mark them as "Not spam," rather than just reading them in your spam folder. Most email clients will either have a button that says "Not spam," or a menu you can access by right-clicking your mouse that has a similar option. This will help your email client identify future group messages as "Not spam."