Introduction to troubleshooting in Yahoo! Games
Resolution
Most issues with Yahoo! Games can be resolved with some basic browser troubleshooting steps. Listed below are the most common solutions to issues with Yahoo! Games. The steps in these articles have helped many customers and may also help you. Some of the information provided can be long and technical, but we want to make sure you have all of the necessary information to resolve your issues.
- Disabling Internet Browser Add-ons / Plug-ins
- Temporarily disabling anti-virus, anti-spyware, and firewall products
- Clearing your internet browser's Cookies and Cache
- Restarting your computer
- Updating Flash Player
- Ensuring that JavaScript is enabled and updated
- Testing with a different internet browser
- Testing from another computer
If you are unable to resolve your issue after following this list of steps, please feel free to post about the issue in the Yahoo! Games Help Community. When posting, be sure to provide details including the URL of the game you are trying to play, as well as your browser and operating system.