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Stock portfolio "Refresh" button not working

ID: SLN7826
Refers to: Finance , My Yahoo!

Description

This document addresses a known issue where the "Refresh" button/link fails to update a portfolio on a user's home page. This issue affects portfolios displayed on the "Stock Portfolios" module of a My Yahoo! or partner account home page.


Resolution

Some users have reported an inactive "Refresh" button, provided in the "Stock Portfolios" section of their My Yahoo! or partner account home page.

Workaround:

Users can click the refresh button that appears in the navigation/command toolbar for their browser or press the F5 key on their keyboard.

Alternately, users are encouraged to access their portfolios from the Yahoo! Finance page, directly. Yahoo! Finance provides a fully functioning portfolio that updates automatically with Streaming Quotes.

To access Yahoo! Finance Portfolios, refer to the following steps:

  1. Log in to Yahoo! Finance.
  2. Hover your mouse pointer over the “My Portfolios” tab.
  3. Select the portfolio you would like to view from the drop-down.

Status: At this time, the "Refresh" button that appears on the "Stock Portfolios" module will not refresh stock/holding prices. Our engineering staff is aware of the issue. Please refer back to this page for future updates.
 



Last updated: June 20, 2012
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