If Streaming Quotes does not stay on: Your browser's cookies must be enabled in order for Yahoo!7 Finance to remember your Streaming Quotes setting. This help article about troubleshooting problems with remaining signed-in to Yahoo!7 can assist you with enabling your browser's cookies.

Troubleshooting delayed and freezing quotes

1. Ensure that Streaming Quotes is turned on:
   
   1. Visit any quote summary page.
   2. In the upper-right, click the Streaming gear icon.
   3. Next to "Streaming Quotes," click OFF to turn the setting on.
      -Note: You may also adjust the ticker tape on/off setting from this menu, if available.

      

2. Check that you are using a supported browser. To learn more, see the Yahoo!7 Finance system requirements.
3. To confirm that JavaScript is working properly in your browser, see this help article about how to ensure JavaScript is enabled.

Note: If the page is inactive for more than 25 minutes, Streaming Quotes stops updating data. Streaming Quotes may also vary due to a variety of other factors, which include trading volume, market conditions, and system performance.

Additional troubleshooting steps

1. Ensure that you are using a broadband connection such as T1, cable, Wi-Fi, or FiOS. Streaming Quotes does not work properly with dial-up or ISDN Internet connections.
2. Temporarily disable your anti-virus or security software while using Streaming Quotes. Some security software configurations may interfere with streaming. Learn more about how to temporarily turn off anti-virus and security software in this help article.