How to turn off Pop-up Blockers that interfere with the Facebook contacts import
Description
This article describes how to disable Pop-up Blocker in Internet Explorer, Mozilla Firefox, and Yahoo! Toolbar.
Resolution
On some occassions users may experience problems importing Facebook contacts due to interference from a Pop-up Blocker running as a part of their Web browserThe software application that you use to explore websites on the Internet. Examples of Web browsers include Mozilla Firefox, Internet Explorer, and Safari.. To prevent this, please try disabling any Pop-up Blockers that are running on your computer, then try to import your Facebook contacts again.
Pop-up Blockers may be running as a part of your Web browser, your Firewall, or even your Toolbar. You will probably only need to temporarily turn off your Pop-up Blockers while you import your Facebook contacts. Once the import is complete, you should be able to reactivate your Pop-up Blockers.
To turn your Pop-up Blocker off in Internet Explorer 8:
- Select Tools | Internet Options.
- Select the Privacy tab at the top of the "Internet Options" window.
- Under "Pop-up Blocker," uncheck the Turn on Pop-up Blocker checkbox.
- Select the OK button at the bottom of the window.
To turn your Pop-up Blocker off in Mozilla Firefox:
- Select Tools | Options.
- Select the Content tab at the top of the "Options" window.
- Uncheck the Block pop-up windows checkbox.
- Select the OK button at the bottom of the window.
Also, if you are running the Yahoo! Toolbar, please make sure that the Yahoo! Toolbar Pop-up Blocker is turned off.
To turn off your Yahoo! Toolbar Pop-up Blocker:
- Select the Pop-Up Blocker button on your Yahoo! Toolbar.
- In the pull-down menu that appears, select Enable Pop-up Blocker. A check mark will appear before this selection if the Pop-up Blocker is already on. Remove the check mark to disable your Pop-Up Blocker.
Note: Other Toolbars or Firewall software may also have Pop-up Blocking enabled. If you are still having issues, you may need to contact the provider of the software to determine how to disable their specific Pop-up Blockers.